Falmouth Tides FAQs

Office Hours are from 8 AM to 10 PM.  There are no phones in the guestrooms.  For all questions or needs, please come to the Front Desk. When the office is closed, you may contact the Night Manager by dialing (508) 548-3126. In the event of an emergency, please use your cell phone to dial 911.

Check-in: Available from 3:00 PM – 10:00 PM.  

We will text message or call you the day before your arrival to confirm your arrival time. If you are not sure of your arrival time or will be arriving later than 8pm, we will provide you with the self-check-in information. It is rare that we can accommodate an early check-in but we are always happy to store baggage. Please call to make these arrangements in advance.  

Check-out: Any time before 11:00 AM  

Late check-outs must be arranged in advance with the Front Desk to assure there is ample time to prepare the room for guests arriving later that day.  During our peak season, we typically cannot accommodate late check-outs due to the tight timeframe to turn over the guestroom.

Our front desk staff are available to help you make the most of your stay with us.  Whether you are seeking outdoor adventures, a place to escape, or the ideal dining experience; our staff can provide expert local advice and help make any necessary arrangements or reservations.

Be sure to stop by the Front Desk to pick up the latest, most comprehensive calendar and information on local events and activities.

Whether you need reservations for dinner or sunset cruise, suggested activities for children, a recommendation for hiking and biking trails, or simply directions to the nearest store to pick up watermelon and suntan lotion, our front desk staff are there to help. 

The Falmouth Tides is a NON-SMOKING & NON-VAPING property. For the health and safety of our guests, smoking and vaping is not permitted anywhere on the premises including on our oceanfront decks and patios or on the beach. Please smoke in the designated area only. If you are found to have been smoking in your room, we will levy a deep cleaning charge of a minimum of $250.

Parking for one (1) vehicle per room is allotted. There are no additional parking spaces available on the premises.  Please DO NOT PARK in the area in front of reception. We have left this area for Emergency Services, taxis and for you to check in only. Please park responsibly using the designated spaces in the parking lot. The Falmouth Tides is not responsible for extra vehicles towed from off-site parking spots.

Yes. The Tides’ beach is for registered guests only. Swimming is at your own risk. There is never a lifeguard on duty. An adult must accompany young children at all times. Grills and fires of any kind are not allowed on the beach or hotel grounds.    

There is an outdoor shower for rinsing off sand and salt water, located at the end of the building under the stairs.  

(Beach chair and umbrellas are available to our guests on a first-come, first-serve basis. Any chair left unattended for more than an hour will be offered to waiting guests. One umbrella per room is allowed. Please check with the Front Desk for these amenities.) 

Beach towels are available upon request, but supplies are limited and provided on a first-come, first-serve basis. You may return used towels in the hamper located by the front office.  

(Beach towels are available to our guests at the Front Desk with an appropriate towel ticket. One towel is allowed per ticket. Wet towels may be exchanged at any time for dry ones. Please return towel tickets at check-out. An additional charge of $15 will be applied for towel tickets not returned.)

Daily maid service is available upon request from 9:00 AM to 12:00 PM. (You will find a housekeeping sign on the inside of your door. If you would like your room cleaned, place the card on the outside doorknob with the “Service Please” sign facing out. You may also stop by the Front Desk if you would like additional towels, bath amenities, or coffee.)  

The Falmouth Tides offers free wireless internet access. The network and password will be provided at check-in.

We welcome well-behaved dogs up to 65 lbs. in to designated pet-friendly rooms, subject to the following:

• Not more than one dog per room 
• Dogs should not be left alone in your guest room for extended periods of time.
• Pets are not permitted on the beach.
• For the safety of our staff and your pet, Housekeeping cannot service your room if your pet is not in a pet carrier or crate.
• For the comfort and safety of our other guests and staff members, we ask that guests keep their pets on a leash while on Falmouth Tides grounds. Both Massachusetts and town law requires dogs to be leashed while in public.
• We reserve the right to charge guests for damage incurred to hotel property or excessive cleaning necessary as a result of your pet.
• Falmouth Tides will not be responsible for the safety of a pet that may exit your room.  This includes pets that escape while staff enter or exit a room.

The pet fee is $75 per day and arrangements should be made in advance, at the time you make your reservation.  We are pleased to host you and your pet at the Falmouth Tides, but in the unlikely even we deem a pet too disruptive or dangerous to other guests, staff, or hotel property, the hotel may ask you to make arrangements for other accommodations.  If you have any questions please contact us.