Hotel Policies

  • Office Hours are from 8 AM to 10 PM. There are no phones in the guestrooms. For all questions or needs, please come to the front desk. When the office is closed, if necessary, you may contact the Night Manager by dialing (508) 548-3126. In the event of an emergency, please use your cell phone to dial 911.

  • Daily maid service is available upon request from 9:00 AM to 12:00 PM.

  • There is an outdoor shower for rinsing off sand and saltwater, located at the end of the building under the stairs.

  • Beach towels are available upon request, but supplies are limited and provided on a first-come, first-serve basis. You may return used towels in the hamper located by the front office.

  • Falmouth Tides offers free wireless internet access. The network and password will be provided at check-in.

  • All rooms are equipped with a 50-inch flat panel TV, mini-fridge, microwave, coffee-maker, and record player. Some rooms have a kitchen countertop with a sink.

  • We strongly caution all guests to remain alert around open doors. Even modest sea breezes can cause guestroom doors to slam closed suddenly, which could cause injury.

 

Parking

Parking for one (1) vehicle per room is allotted. There are no additional parking spaces available on the premises. Please DO NOT PARK in the area in front of reception. We have left this area for Emergency Services, taxis and for you to check in only. Please park responsibly using the designated spaces in the parking lot. Falmouth Tides is not responsible for extra vehicles towed from off-site parking spots.

 

Reservations

For reservations made directly on our website or via phone, a one-night deposit plus lodging tax is required to secure your reservation and will be charged to the Visa, MasterCard, Discover, or American Express card provided. You may cancel your reservation 14 days prior to your arrival date for a refund minus a $50 cancellation fee. Stays of 5 days or longer will require a 50% deposit. 

If booking your reservation less than 14 days before your arrival, the entire reservation amount will be charged to your credit card and is non-refundable. 

The remainder of your balance is due at check-in and can be paid by credit card or cash. Your reservation is not confirmed until your deposit has been successfully processed. An automatic confirmation will be sent by our reservation system to the email you provide. Guests electing self-check-in or arriving outside of the normal check-in hours will have the remaining balance charged the day the self-check-in information is provided. 

Reservations made through third-party websites such as Booking.com, Expedia, or Airbnb will be charged a 100% deposit at the time of booking. 

During our peak season from Memorial Day to Columbus Day, we typically require a 2-minimum length of stay. Holiday or special event weekends many include additional night requirements.   

We offer discounts for longer-term stays in excess of ten days. Feel free to contact the hotel directly if you would like to inquire about availability. 

Rates are based on two people per room. A maximum of 4 people per room is allowed. Children are welcome but must be accompanied by an adult family member at all times. There is a $25 per night, per-person charge for each extra person over 3 years old. All guest names must be listed on the reservation for your safety in the event of an emergency.

 

Check-In & Check-Out

Check-in is available from 3:00 PM to 8:00 PM.   

We will text message or call you the day before your arrival to confirm your arrival time. If you are not sure of your arrival time or will be arriving later than 8 PM, we will provide you with the self-check-in information. It is rare that we can accommodate an early check-in but we are always happy to store baggage. Please call to make these arrangements in advance. 

Check-out is any time before 11 AM. 

Late check-outs must be arranged in advance with the Innkeeper to assure there is ample time to prepare the room for guests arriving later that day. During our peak season, we typically cannot accommodate late check-outs due to the tight timeframe to turn over the guestroom.

 

Other Policies

Falmouth Tides is a NON-SMOKING & NON-VAPING property. For the health and safety of our guests, smoking and vaping is not permitted anywhere on the premises including on our oceanfront decks and patios and on the beach.  Please smoke in the designated area only. A minimum $250 cleaning fee is imposed for smoking and vaping in non-designated areas.

The Tides’ beach is for Registered Guests Only.

An adult must accompany young children at all times.

Swimming is at your own risk. There is never a lifeguard on duty.

Grills, candles, or fires of any kind are not allowed on hotel grounds or in rooms.

Fireworks are illegal in Massachusetts and are not to be discharged anywhere on hotel grounds.

To ensure all guests have enough ice, only ice buckets supplied in the room are allowed. No coolers are permitted.

Our guests look forward to a rejuvenating and relaxing stay.  Please be considerate of your fellow guests when exiting and returning to your room and observe quiet hours from 11 pm to 8 am.  Excessive noise or loud music will not be tolerated, and the police will be notified after two warnings.

Any violation of these policies will result in the need to find other accommodations immediately. Refunds will not be considered.